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"Curt's session is just like taking Buckley's .. it works only this tastes much better..."

It's never what you say, but what the customer hears that makes all the difference! 

 

"You had everyone riveted to their seats, the feedback was great and you were the message we needed to hear!"

As part of Curt's feedback audience members are invited to say what they took away.  Here is a sample of comments from audience members.


"Associating with a competitors strength was brilliant.  Why beat up your competition when we can leverage off their strength!"

"Make sure I commit to FINISH LINES in my business and life.  It's one thing to write down my goals but it's a completely different thing to force myself to stick to them!"

"Wherever your competitor is strongest they can't be the opposite".. Don't try to out "big" the competition become the opposite of them.

"My head is still spinning... But if I have to choose just one then its... Do the basics brilliantly.. Sometimes I believe we out think ourselves"

The worlds funniest pen was hilliarious... I have never seen someone hypnotized so quickly!  Since it was my wife you did it to, I know it was real"

"Create WOW... The 4 levels of customer expectations was an eye opener.. that alone is worth the price of admission.  I have been giving myself too much credit for just meeting the customer's expectations."

"Think inside the box.. what can I do with what I have to really make the difference.  My team needs to hear this!"

"Turn it into Good News... I need to make adversity work for me instead of against me."

"All of it... I could have stayed another 90 minutes"

"The fight for human attention.. I need to market myself differently.. like you say Curt, make them Lasagna!"

"My FAIR SHARE is exactly what I seek for my life.  I need to be seeking more and wanting to share less!"

"Think Revolutionary not just evolutionary..  While my competitor thinks one step at a time I need to be way ahead"

"Creating WOW is a never ending ending task.  Once you WOW them it becomes expected!"

"The answers lie somewhere in my circle of influence.  AMAZING STORIES!! I need to use my NETWORK much more proactively... Start thinking about what I know that others would want to know!"

"Keep the learning passion alive... The world is moving fast and changing faster, be a brilliant student of your customer"

"The fatal assumption that we assume we know what the customer wants... In reality, even if we do know we need to show them we cared enough to listen!

"People learn by connection.  Its not what we say but how the customer connects with our message. 

"Our brain is driven by images.  We need to picture it to achieve it, our customers need to see it to believe it!"

"Set my goals and make them finish lines.  I need to create that level of urgency!

"Customers buy with emotion.. justify with logic... Help them feel something and then given the data to support their decision!"

"Have a hero... we all need them to help motivate and stimulate our thinking!

"Make my value more visible... Customers don't trust what they can't see!"

"Exceed Customer Expectations.. meeting them is the bare minimum we must do!"

"Never assume your customer knows what you do or how you can help!"

"Make tough decisions...  they are the ones that shape us!"

"Figure out what business you are really in... its not what you sell but how it helps your customer!"

"Customers don't buy price.. we just think they do!"

"The two emotions that drive customer decisions are Fear and Significance!"

"Be a trusted hero.. Put yourself in their position and ask what you would do!"

"Focus on the result.. not the sale"

"Making tough decisions is scary but necessary!"

"Customer's don't buy price... we need to look deeper!"

"Don't forget to appeal to your customer's emotions"

"You are your own biggest competitor.  I need to believe in myself and make the commitment to just do it!"

"There are too many ideas to name just 1 or 2 so I bought your book"

"Constant evolution is necessary for survival."  No company has ever lead their industry two decades in a row!

"Pay attention to the details!... Your mind reading demonstration was truly amazing"

"Give customers a reason to want to change!"

"Ask how can you go against tradition?. What can you do to be different?  BUT YOU NEED TO REMIND OTHERS THAT YOU ARE!"

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Curt Skene, 900 Boyer Blvd, Mississauga, ON, L5V 1X3, Tel: (905) 814-1776 curt@aahhah.com 


Canadian Association of Professional Speakers - Professional Member